5 Reputation Management Tips for Local Businesses

Many businesses don’t put much thought into their online reputation until they become aware of issues, like negative reviews. However, there are many more aspects to managing your online reputation than just dealing with negative reviews. Here are five reputation management tips for your local business: 1. Monitor and Manage Your Online Reviews Monitoring your online reviews is extremely important.  Do you know what’s being said about your business online?  Do you understand what your star ratings are, and what’s being written on the various public review sites?  Make sure to also monitor your social accounts to track likes and followers, as well as keep up with customer conversations. It can be difficult and time-consuming to manually check multiple sources like review sites, social media and online mentions across the web.  If possible, utilize technology to help manage your reputation and better leverage your time. Build social proof by sharing your five-star reviews with your social media followers and web site visitors.  90% of customers read reviews before purchasing a product or service, so...
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